Legal

Privacy Policy

Last Updated: 20 February 2026

1. Identity of the Data Controller

Nova Referentium (operating via NovaReferentium.info) is the data controller responsible for the personal data collected through this website. Our registered address is R. de Augusto Rosa 79, 4000-098 Porto, Portugal. You can contact us regarding data protection matters at [email protected].

2. Legal Framework

This Privacy Policy is governed by Regulation (EU) 2016/679 (the General Data Protection Regulation, "GDPR") and Portuguese Law No. 58/2019 of 8 August 2019, which implements the GDPR in Portugal. The supervisory authority for data protection in Portugal is the Comissão Nacional de Proteção de Dados (CNPD).

3. Personal Data We Collect

We collect personal data through the following means:

  • Contact form submissions: When you submit an enquiry through our contact form, we collect your name, email address, telephone number, and the content of your message.
  • Direct communications: When you contact us by telephone or email, we may retain records of that communication including any personal data you provide.
  • Website usage data: If you have accepted analytics cookies, we collect anonymised data about how you use this website, including pages visited and approximate geographic region. This data does not identify you personally.

4. Purposes and Legal Bases for Processing

We process your personal data for the following purposes:

  • To respond to your enquiry (legal basis: legitimate interest and, where consent is given, consent under Article 6(1)(a) GDPR)
  • To arrange and carry out a building assessment where a service relationship is established (legal basis: performance of a contract under Article 6(1)(b) GDPR)
  • To comply with legal and regulatory obligations applicable to our business (legal basis: legal obligation under Article 6(1)(c) GDPR)
  • To understand website usage where analytics cookies are accepted (legal basis: consent under Article 6(1)(a) GDPR)

5. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected:

  • Enquiry data where no service relationship develops: retained for a reasonable period to allow for follow-up, then deleted.
  • Data relating to a completed service: retained for the period required by applicable Portuguese commercial and tax law (generally up to 10 years).
  • Analytics data: retained in anonymised form only; no personally identifiable analytics data is retained beyond the session.

6. Data Sharing and Third Parties

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share data with:

  • Technology service providers who host or operate this website, subject to appropriate data processing agreements.
  • Regulatory authorities where required by law.
  • Professional advisers (legal, accounting) where necessary and subject to confidentiality obligations.

We do not transfer personal data outside the European Economic Area.

7. Your Rights Under GDPR

You have the following rights in relation to your personal data:

  • Right of access: You may request a copy of the personal data we hold about you.
  • Right to rectification: You may ask us to correct inaccurate data.
  • Right to erasure: You may ask us to delete your data, subject to legal retention obligations.
  • Right to restriction of processing: You may ask us to limit how we use your data in certain circumstances.
  • Right to data portability: Where processing is based on consent or contract, you may request your data in a structured, machine-readable format.
  • Right to object: You may object to processing based on legitimate interests.
  • Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at [email protected]. We will respond within one month of receiving your request.

8. Right to Lodge a Complaint

If you believe your data protection rights have been infringed, you have the right to lodge a complaint with the CNPD (Comissão Nacional de Proteção de Dados) at www.cnpd.pt.

9. Cookies

This website uses cookies. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of the website after a revision constitutes acceptance of the updated policy.